Observability & SRE Case Studies

Real-world Observability & SRE case studies: what happened in production, the architecture behind it, the numbers and the lessons to take to your own team.

Browse all case studies

1. How a B2B SaaS Platform Cut Observability Costs 41% by Migrating 150 Services to OpenTelemetry

   A 120-engineer SaaS company replaced three competing vendor agents with OpenTelemetry collectors across 150 microservices, cutting observability spend by 41% and mean time to detect by 58%.

   Observability & SRE · advanced · 12 min read

2. How a B2B SaaS Team Cut Their Observability Bill by 60% with OpenTelemetry Sampling and Log Tiering

   A 120-engineer SaaS company slashed $28k/month in observability costs by combining head-based OTel sampling, tail-based error retention, and S3 log tiering—without losing production visibility.

   Observability & SRE · intermediate · 12 min read

3. How a B2B SaaS Team Cut Weekly Alerts from 400 to 18 with SLO-Based Alerting

   A 120-engineer SaaS company replaced threshold spam with error-budget burn-rate alerts, dropping weekly pages from 400 to 18 and cutting MTTR by 60%.

   Observability & SRE · intermediate · 12 min read

4. How Anomaly Detection Cut Alert Noise by 73% and Caught Incidents 18 Minutes Earlier

   A B2B SaaS platform drowning in threshold alerts rebuilt its observability pipeline around ML-based anomaly detection, slashing noise and catching real incidents before customers noticed.

   Observability & SRE · intermediate · 12 min read